Privacy Policy

Effective May 4, 2026

This policy describes how we collect, store, and use your information. If you have any questions or concerns please contact us. “We” (Atono) use our best efforts to use conversational language to ensure understanding. “You” includes you (the natural person), you as a representative of the customer or your employer (including subsidiaries), or you, the invited user.  

Now that we know who you are and who we are, let’s talk about privacy. We take our obligation to protect your privacy very seriously.

What information do we collect?

We collect information from you when you register on our website, sign up for an account, or request information from us. You may be asked for information, such as your name or email address; however you are welcome to visit the website without registration. We do not intentionally collect personal information directly from third-party data providers. However, our analytics and marketing providers may collect certain information automatically through cookies and similar technologies as described below. We do not process sensitive information, such as social security numbers, health information, or genetic information.  Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.  

Does Atono collect and aggregate third-party information?

Yes. We use third-party tools like Google Analytics, Amplitude, and HubSpot to understand how Atono is used and to improve your experience.

These tools may collect information such as your IP address, browser type, pages visited, time spent, clicks, and similar usage data. If you sign up for a workspace or submit a form, we may also collect personal information like your name, email, and company, along with engagement data (such as email opens, clicks, and website activity).

If you create an account, certain data collection is required for the service to function and cannot be opted out of.

These providers may use cookies or similar technologies to process information on our behalf. By using Atono, you acknowledge that your information may be handled according to their privacy policies, and we obtain consent where required by law. Learn more:

You can opt out of non-essential tracking through your browser or consent settings, though this may affect functionality.

Why do we collect your information?

We may collect and process your information for one of the following reasons:

  • To continuously improve the website for you and future visitors
  • To allow you to create, maintain, and log in to your account
  • To help us better understand and tailor our services to your needs
  • To help us communicate more effectively and send you information that we believe is relevant to you
  • To send product updates, marketing communications, and personalized content based on your interactions with our website and communications (you may opt out at any time)

How long do we retain your information?

We retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, subsequently authorized, or as allowed under applicable law. When we have no ongoing legitimate requirement, we will either delete or anonymize this information.

How are cookies used?

Cookies are small files that a website or service provider transfers to your computer. These cookies enable our website to recognize your browser. We use this information to save your preferences and compile aggregate information about our website. Cookies and similar technologies may also be used by our analytics and marketing providers to track interactions, measure campaign performance, and support personalized communications. To read more, please see our Cookie Policy.

Is your information safe?

Yes. We take your privacy seriously. We have implemented a variety of appropriate and reasonable organizational and technical processes and procedures to protect your information.

Do we sell or trade your information?

No. We do not sell your personal information. We may share your personal information with trusted third-party service providers (such as analytics and marketing platforms) who process data on our behalf and under our instructions. These providers are contractually obligated to protect your information and use it only for the services they provide to us, including analytics, communication delivery, and marketing activities such as lead management and engagement tracking.

We may release information when we reasonably believe it is necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. If we are required to disclose personal information in response to lawful requests by public authorities, we will comply. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

How does the MCP Server affect my privacy? 

The Atono Model Context Protocol ("MCP") server enables you to manage projects through AI assistants using natural language commands. When you use the MCP server, you're interacting with third-party AI services (such as Claude Desktop or Cursor) to control your Atono workspace. These services process your commands and relevant project data to complete your requested workflows. Your selected AI service processes project information necessary to execute your commands. This may include stories, bugs, tasks, and team data you have permission to access.  We don't control the AI models or their outputs. Atono isn't responsible for AI-generated errors, misinterpretations, or inaccuracies, even when processing your project data. You're responsible for ensuring your use of AI tools with our MCP server complies with your organization's policies and applicable laws. Your project data remains within Atono's secure environment. We only share the minimum information required for each command with the AI service. You can always review logs of all MCP-initiated actions and configure team member permissions. 

Can you opt out of marketing?

Yes. You may opt out at any time from the use of your personal information for direct marketing purposes including email communications and engagement tracking through platforms such as HubSpot, by sending us an email at privacy@atono.io. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional or administrative notifications related to our services or your requests for information or materials.

What about information of Children?

We do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not give us any personal information. We encourage parents and guardians to monitor their children's Internet usage. If you have reason to believe that a child has provided personal information to us, please contact us so we can delete the information.

Will this policy ever change?

Yes. This Policy is effective as of the date stated and may change. We will post any changes on the Website or notify you via email, at our option, as soon as they go into effect. By using the website or Atono Service after we make any such changes, you are deemed to have agreed. Please refer back to this Privacy Policy on a regular basis.

Laws of the United States of America (US)

If you visit our website, or use the Atono service, you and we are agreeing to this Policy. This Agreement complies with US law. If you are a resident of the US, you have certain rights which may include the right to (1) know if your data is processed, (2) access your data, (3) correct your data, (4) request deletion, (5) obtain a copy, and (6) to opt out of having your data processed. In certain States you may have additional rights. Please contact us at privacy@atono.io if you would like to make a request in accordance with your state law. 

Laws of other Regions

In some regions (the EEA, UK, Switzerland, and Canada) you have certain rights under applicable data protection laws. These may include the right to (1) request access and obtain a copy of your information, (2) request correction or deletion, (3) restrict the processing, (4) data portability, and (5) not to be subject to automated decision making. In certain circumstances, you may also have the right to object to the processing of your information. You can make such a request by contacting us at privacy@atono.io. We will consider your request in accordance with applicable data protection law.

If you are a resident of Canada, we may process your personal information because you have given us permission to do so.

Where required by applicable law, we obtain your consent before sending marketing communications or placing non-essential cookies, including those used for analytics and marketing purposes.

If you are a resident of the European Economic Area (including the UK or Switzerland), we are required to explain the valid legal bases we rely on in order to process your personal information. The bases are (1) Consent - you have given us permission to do so, (2) Performance - we believe it is necessary to fulfill our contractual obligations to you, and (3) Legal - we believe it is necessary for compliance with legal requirements. 

Withdrawing your consent

You can withdraw this consent at any time by emailing privacy@atono.io. In some cases, we may be legally permitted to process information without consent, such as when it is in your best interest but obtaining consent is not feasible, during investigations by the authorities, or when the information is already publicly available.  

Contacting us

If you have any questions or concerns about this policy, you may email us at privacy@atono.io or contact us by post at: Atono, inc., 19 Via Conocido, San Clemente, CA 92673 USA.